Privacy Policy

The controller of personal data is:

In this Privacy Policy, the data controller is referred to as "I", "me" or "my".

The website of the brand "Nika Mała Weterynarka" is used to present and sell digital products, in particular ebooks, PDF files and educational materials for children and animal guardians.

The materials may concern veterinary topics, animal care, children's education, the world of animals and the work of a veterinarian.

In the future, the website may also offer subscriptions or access for veterinary clinics, practices and animal healthcare businesses, allowing them to use selected educational materials under specific terms.

I may process the following personal data:

• first name and surname, if provided during purchase or contact
• email address
• telephone number, if the user contacts me by phone or provides it voluntarily
• data relating to the purchase of a digital product
• payment, transaction and invoice data
• technical data, such as IP address, device type, browser type and operating system
• data relating to the use of the website
• the content of messages sent to me by the user
• data related to handling complaints, inquiries or technical issues
• information necessary to deliver the purchased digital product
• information relating to the user's consent to immediate delivery of digital content before the end of the withdrawal period

I do not ask users to provide special categories of personal data, such as health-related data. If a user voluntarily provides additional information in a message, it will be processed only for the purpose of handling that message.

The products available on the website may be intended for children, but the purchase process, contact process and payment process are intended for adults or persons acting with the consent of a parent or legal guardian.

I do not direct the purchase process directly to children and I do not knowingly collect children's personal data.

If I receive information that a child's personal data has been provided without the appropriate consent of a parent or legal guardian, I will take steps to delete it, unless further processing is required by law.

I process personal data for the following purposes:

• to complete purchases of ebooks, PDF files and other digital products
• to automatically deliver the purchased digital product to the email address provided during purchase
• to process payments, invoices, taxes and transactions
• to record confirmation of the user's consent to immediate delivery of digital content
• to contact customers
• to handle inquiries, complaints and technical issues
• to ensure the proper functioning and security of the website
• to analyse and improve the functioning of the website, if analytical tools are implemented
• to establish, pursue or defend against possible claims
• to comply with legal, tax, accounting and consumer protection obligations

I process personal data on the following legal bases:

• performance of a contract — when the data is necessary to complete a purchase, deliver a digital product or handle an order
• legal obligation — when data must be stored due to tax, accounting or consumer protection laws
• legitimate interest — when I respond to messages, ensure website security, analyse website operation, handle complaints, pursue claims or defend against claims
• consent — when the user accepts cookies other than essential cookies or, in the future, consents to marketing communication

Payments on the website are handled by Paddle as Merchant of Record. This means that Paddle may act as the formal seller of the transaction and may be responsible for handling payments, taxes, invoices, transactions and selected transaction-related matters.

In connection with operating the website and selling digital products, I may use the following external providers:

• Paddle — payment, tax, invoice and transaction handling
• [HOSTING PROVIDER] — website hosting and maintenance
• [PDF DELIVERY SYSTEM] — sending emails and delivering purchased PDF files
• technical tools necessary to maintain the website and handle customer support
• cookies or analytical tools, if implemented by the person responsible for the technical setup of the website

External providers may process data either as independent data controllers or as processors acting on my behalf, depending on the type of service, applicable law and the provider's terms.

Some service providers may process data outside the European Economic Area.

In such cases, data is transferred on the basis of appropriate data protection mechanisms, such as standard contractual clauses, adequacy decisions or other legally permitted safeguards.

I store personal data only for as long as necessary for the purposes for which it was collected. Examples of retention periods:

• data relating to purchases, payments and invoices — for the period required by tax and accounting laws
• customer email address related to a purchase — for the period necessary to handle the purchase, customer support and possible claims
• data relating to consent to immediate delivery of digital content — for the period necessary to demonstrate proper performance of the contract and to secure possible claims
• customer correspondence — for the period necessary to respond and secure possible claims
• complaint-related data — for the period necessary to handle the complaint and secure possible claims
• analytical data — according to the settings of the relevant analytical tool, if such a tool is implemented

I do not currently run a newsletter.

I do not send marketing messages unless the user voluntarily subscribes to such communication in the future or gives separate consent.

I do not sell users' personal data.

The website may use cookies or similar technologies. Cookies may be used to:

• ensure the proper functioning of the website
• support the purchase process
• ensure website security
• remember basic user preferences
• analyse website performance, if analytical tools are implemented

Essential cookies are used to ensure the proper functioning of the website and may be used without separate user consent.

If additional cookies are implemented on the website, in particular analytical, marketing or third-party cookies, information about them should be added to this Privacy Policy.

Analytical and marketing cookies will only be used where legally permitted, including after obtaining the user's consent if such consent is required.

The user may change cookie settings in their web browser. Restricting the use of cookies may affect some website functions.

The user has the right to:

• access their personal data
• correct inaccurate or incomplete data
• request deletion of data
• restrict processing
• object to processing
• data portability
• withdraw consent at any time, if processing is based on consent
• lodge a complaint with the President of the Personal Data Protection Office in Poland if the user believes that their data is being processed unlawfully

To exercise these rights, the user may contact me at: hello.nikavet.support@gmail.com

I use reasonable technical and organisational measures to protect personal data against unauthorised access, loss, alteration, destruction or disclosure.

However, no method of transmitting data over the Internet or storing data electronically is completely secure.

I may update this Privacy Policy, especially if there are changes to the website, products, tools used, business model or applicable law.

The current version of the Privacy Policy will be available on the website.

For matters relating to privacy and personal data, users may contact me at: